• Resolved cguanaja

    (@cguanaja)


    I already validated the form (by the tool provided – https://contactform7.com/configuration-validator-faq/) but some fields on my form are not working anymore.

    Updated the plugin but issue persists.

    The below is what I originally had, and worked.
    Contact Preference: [select* menu-977 “Phone” “Email” “No preference”]

    But when saving the form, it gets updated as follows for some reason:
    Contact Preference: [select* menu-977 \”Phone\” \”Email\” \”No preference\”]

    So form is not rendered as it should. Used AI and made sure no duplicate names/IDs are used on the form, it also suggests the below.
    A JavaScript error is breaking the CF7 rendering (likely due to broken markup or another plugin/theme conflict)

    What is causing this issue? Thanks.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    What other plugins and theme do you use on the site?

    Thread Starter cguanaja

    (@cguanaja)

    Nothing unusual @takayukister – anything that might be known and causing a conflict? And the theme is “Divi”.

    Thanks.

    • This reply was modified 1 year ago by cguanaja.
    sunil.ch

    (@sunilch)

    Getting the same issue after updating contact form 7 from 6.0.6 to 6.1.
    Please share if you find any solution.

    • This reply was modified 1 year ago by sunil.ch.
    sunil.ch

    (@sunilch)

    I rolled back Contact Form 7 from version 6.1 to 6.0.6, and the issue was resolved. It seems the problem was caused by a conflict between the new version of Contact Form 7 and the “CF7 Smart Grid Design Extension” plugin.

    This quick fix may be helpful for others facing the same issue. Hopefully, it will be resolved in the next version of Contact Form 7.

    Thread Starter cguanaja

    (@cguanaja)

    Thanks for the input @sunilch – URL for download just in case someone else needs it.

    https://downloads.wordpress.org/plugin/contact-form-7.6.0.6.zip

Viewing 5 replies - 1 through 5 (of 5 total)

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