Thread Starter
jackie
(@jackie)
Upon further investigation I’ve discovered that almost all of the phpo files in the wp-admin folder do not load. customize.php – post-new.php – edit.php – post.php & tools.php all fail to load. No errors are given, they just never load.
HELP!
No panic, Jackie, that looks like a corrupted wordpress installation.
On top of all, your own data, your posts, your attachments, you need to know they are safe, even if you tinker with the wordpress internals.
The first step is to go to your Updates page, and click to Reinstall wordpress.
Done ? Log out. Re- login. And now, is it gone ?
I once had a username problem, post editing became broken because of messed up database options. Can you go to your Users page, and create a new user with full Admin rights ? Log out, re- login as that user, is the problem gone ?
If not, you can try turning off all your plugins (in the admin, or rename their folder names by FTP), is it gone ?
If not, your website must have an error log, read it and check the lines containing your own IP, and see what to report here to continue searching 🙂
Thread Starter
jackie
(@jackie)
Thanks Sabinooo.
The blog displays fine. I can change the theme (but not customize).
I have reinstalled twice automatically and once manually – no change.
Tried new user – no help.
All plugins are off – theme is Twenty Fifteen.
I cannot find my IP in error log.
I do not understand why most functions are fine but almost all php files in the wp-admin file just spin and spin without completely loading.
I do not understand most of what is in the error log (and there seems to be one in almost every directory).
Still looking for help,
Jackie
Hello Jackie,
What do you mean, there is an error log in every directory ? We may not be speaking about the same thing, then…
What I was thinking of was the apache error log, if – no idea, but that’s statistically most likely – you are under linux hosting.
This is a system log file in which your server keeps a memory of everything that fails to work properly.
You can ask your web host to be given access to this log. And in there, you can search for every line with your IP number in it, that will be when you’re opening pages that are broken or causing errors.
Also, could you check if you have weird stuff in you wp-config.php file at the root of your wordpress install ?
If you have also an .htaccess file, and if it contains weird stuff too ?
