Category Mapping not working

  • Pravin

    (@pravinlpatel)


    2 years, 4 months ago

    Dear Team,

    I did category mapping as per https://ibb.co/KzpgkQ3 but still, Google product category is showing products in the Religious & Ceremonial > Religious Items category.

    I tried to re-import feed but the issue remains the same.

    • This topic was modified 2 years, 4 months ago by Pravin.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Shahed

    (@shahedbd71)

    2 years, 4 months ago

    Hello,

    Thanks for reaching us,

    So far we could understand you’re getting wrong category in GMC.

    To help resolve the issue, please check that the correct category id is showing in your feed. If the category ID is correct, try re-uploading your feed and wait for a few hours, as GMC takes time to update the product on the Google Shopping listing.

    If the category ID in your feed is incorrect, clearing the cache from your cache plugin and CTX Feed and then regenerating your feed can help solve the issue.

    Thread Starter Pravin

    (@pravinlpatel)

    2 years, 4 months ago

    @shahedbd71,

    Thanks for you reply.

    I followed the steps you mentioned but still issue is not resolved. I can still see wrong Google Category in CTX feed.

    Shahed

    (@shahedbd71)

    2 years, 4 months ago

    Hello,

    Thanks for reaching us,

    It seems like a site-specific issue, And it requires us to inspect the issue to find a possible solution. Can you please reach us from here?

    Thread Starter Pravin

    (@pravinlpatel)

    2 years, 4 months ago

    Just submitted form/.

    Shahed

    (@shahedbd71)

    2 years, 4 months ago

    Hello,

    You haven’t use the category mapping with the google product category in your feed, you need to use the category mapping attribute to your feed.

Viewing 5 replies - 1 through 5 (of 5 total)

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