Cart is missing in Mobile View (Custom Header) | WordPress.org

netesh
(@netesh)

4 years, 10 months ago

I have set the visibility to all devices but still, it not showing the cart menu. I have created a custom header. it seems a bug. please check once.

You can see this in my screenshot.
https://paste.pics/DIJY6

The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

Abhishek
(@abhikr781)

4 years, 9 months ago

Hello,

Please share the snapshot of the settings and Would you be so kind and go to Elementor > System Info and share the report with us so that we can take a look?

Thread Starter netesh
(@netesh)

4 years, 9 months ago

Hi Abhishek,

please find the setting screenshot, do let me know if you require anything else?

you can open apnapasand.com in a mobile browser, you will see cart icon is missing.

https://paste.pics/DOS0S

https://paste.pics/DOS10

Abhishek
(@abhikr781)

4 years, 9 months ago

That is really odd.

Kindly create a staging site and open a ticket at the helpdesk with all the details, we will take a closer look into the issue.
https://docs.oceanwp.org/article/762-how-can-i-get-support
Thread Starter netesh
(@netesh)

4 years, 9 months ago
@abhikr781 could you please tell me where to share the credentials details of my stagging site? or please share an email id so I can share it over there…
- This reply was modified 4 years, 9 months ago by netesh.
Abhishek
(@abhikr781)

4 years, 9 months ago

Kindly follow the above doc and open a ticket in the prepurchase section and share the details there.

Viewing 5 replies - 1 through 5 (of 5 total)

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5 replies
2 participants
Last reply from: Abhishek
Last activity: 4 years, 9 months ago
Status: not resolved