Carousel not editable

  • Resolved sinergyinaction

    (@sinergyinaction)


    6 months ago

    Hi
    after having created a carousel of 3 columns with 4 images. The editing panel of wp carousel becomes blanc and no editing is possible. It becomes blanc right after pushing the button that allows inserting the images.
    Also on the front end of my page/server (localhost/apache), only 3 empty, and thin rectangles are visible, none of the uploaded images .
    I am using the latest version of wp carousel (installed tonight) and WP 6.8.3.
    Any help appreciated

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Pulak Ahmed

    (@pulak00)

    6 months ago

    Hi @sinergyinaction,

    Thank you for reaching out and sharing the details.

    We’ve reviewed your description, and this issue may occur due to a JavaScript conflict or an incomplete image insertion process. To help us investigate further, please try the following steps:

    • Clear your browser cache and refresh the editor page.
    • Deactivate all other plugins except WP Carousel and check if the issue persists.
    • Switch temporarily to a default WordPress theme (like Twenty Twenty-Five) to rule out a theme conflict.

    If possible, open your browser console (F12 → Console tab) and check if any JavaScript errors appear when the panel turns blank. You can share a screenshot or copy of those errors with us.

    Once you’ve checked these points, please let us know the results. We’ll review them and guide you to a quick solution.

    Thank you.

Viewing 1 replies (of 1 total)

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