Can’t view “All Pages” from Admin dashboard

  • Resolved jimithing007

    (@jimithing007)


    7 years ago

    There seems to be some kind of conflict on my site with the Beaver Builder Plugin (lite version). I currently am running version 2.2.2.5. I also have the PowerPack Lite (1.2.7.1) and the Ultimate Add-Ons for BB lite (1.3.0).

    When the BB Plugin is activated, I cannot access “All Pages” via “Pages” > “All Pages” on the WP Admin screen. I can go to “Add New” with no issues. I can also access the pages individually by clicking “Edit Page” from the WP toolbar when I visit the actual URLs.

    But when I click “All Pages” from the Admin dashboard, I get the white screen with the message: “The site is experiencing technical difficulties. Please check your site admin email inbox for instructions.” If I deactivate the BB Plugin, I can access “All Pages” like I normally could, with no issues. Weird!

    Nothing else seems to be affected from what I can tell – everything I can normally access, I have access to. I just can’t click “All Pages.”

    This is happening on my live site as well as my staging site. Both are running WordPress version 5.2 and PHP version 7.2

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Ben Carlo

    (@hinampaksh)

    7 years ago

    Hey @jimithing007,

    The page most likely encounters a PHP error when the builder is activated. Can you send us a note via the form below(General Inquiry) and we’ll take it from there? 🙂
    https://www.wpbeaverbuilder.com/contact/

    You can include a link to this thread so we can keep it updated.

    Ben

    Thread Starter jimithing007

    (@jimithing007)

    7 years ago

    Done! Thanks

    Plugin Contributor Ben Carlo

    (@hinampaksh)

    7 years ago

    Handled via email.

    Plugin Contributor Ben Carlo

    (@hinampaksh)

    7 years ago

    Site was running out of memory while viewing the All Pages page. Had user use the filter below which disables the BB sorting feature freeing up some memory, fixing the issue. 🙂
    add_filter( 'fl_builder_admin_edit_sort_bb_enabled', '__return_false' );

Viewing 4 replies - 1 through 4 (of 4 total)

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