Support » Plugin: Free SSL Certificate for WordPress - SSL Zen » Can’t verify domain

  • Resolved kiikiikii

    (@kiikiikii)


    Hello!

    I’m unable to verify my domain. I get stuck on step 2. I’ve uploaded the file to the right folders and it keeps erroring:

    Verifying domain ownership failed. Please check that the files listed below are uploaded to “webroot/.well-known/acme-challenge/” directory.

    Any help would be appreciated.

    I tried to send you a message through the support chat on your website and that kept erroring, too.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Sagar Patil

    (@sslzen)

    Hello,

    Can you please tell me which hosting provider you are currently using?

    Also let me know what you see when you visit yourdomainname.com/cpanel

    Plugin Author Sagar Patil

    (@sslzen)

    Closing this as I haven’t heard back from you.

Viewing 2 replies - 1 through 2 (of 2 total)
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