Can’t upload photos; install the PHP-XML module

  • Resolved willw9

    (@willw9)


    8 years ago

    I cannot upload photos to a gallery.

    I get the message: “please contact your system administrator to install the PHP-XML module.”

    I run sudo apt-get install php-xml; sudo apt-get upgrade; sudo service apache2 restart.

    Same thing.

    Please help. Thanks.

    • This topic was modified 8 years ago by willw9.
Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor Imagely

    (@imagely)

    8 years ago

    Hi @willw9,

    Can you please make sure that the php-xml has been successfully installed by running:

    php -m

    Also, please make sure to restart your server to see if that helps,

    Mihai

    Thread Starter willw9

    (@willw9)

    8 years ago

    Here’s some relevant output. I don’t think things are working:

    ➜ ~ php -v
    PHP 5.6.37-1+ubuntu16.04.1+deb.sury.org+1 (cli)
    Copyright (c) 1997-2016 The PHP Group
    Zend Engine v2.6.0, Copyright (c) 1998-2016 Zend Technologies
    with Zend OPcache v7.0.6-dev, Copyright (c) 1999-2016, by Zend Technologies
    with Xdebug v2.5.5, Copyright (c) 2002-2017, by Derick Rethans

    ➜ ~ php7.0 -m
    [PHP Modules]
    calendar
    Core
    ctype
    date
    exif
    fileinfo
    filter
    ftp
    gettext
    hash
    iconv
    json
    libxml
    openssl
    pcntl
    pcre
    PDO
    Phar
    posix
    readline
    Reflection
    session
    shmop
    sockets
    SPL
    standard
    sysvmsg
    sysvsem
    sysvshm
    tokenizer
    xdebug
    Zend OPcache
    zlib

    [Zend Modules]
    Xdebug
    Zend OPcache

    ➜ ~ php7.2 -m
    [PHP Modules]
    calendar
    Core
    ctype
    date
    dom
    exif
    fileinfo
    filter
    ftp
    gettext
    hash
    iconv
    json
    libxml
    openssl
    pcntl
    pcre
    PDO
    Phar
    posix
    readline
    Reflection
    session
    shmop
    SimpleXML
    sockets
    sodium
    SPL
    standard
    sysvmsg
    sysvsem
    sysvshm
    tokenizer
    wddx
    xdebug
    xml
    xmlreader
    xmlwriter
    xsl
    Zend OPcache
    zlib

    [Zend Modules]
    Xdebug
    Zend OPcache

    ➜ ~

    What next? I ran sudo apt-get upgrade. How do I make sure my site is using php7.2?

    • This reply was modified 8 years ago by willw9.
    Plugin Contributor Imagely

    (@imagely)

    8 years ago

    Hmm, that’s a bit odd. Can you please make sure that you have removed any caching to make sure that the changes got applied?

    Mihai

    • This reply was modified 8 years ago by Imagely.
    Thread Starter willw9

    (@willw9)

    8 years ago

    Didn’t work. What next?

    I am scared to delete and re-install your app because I don’t trust that my existing galleries will still be there.

    Also, when I do “Import from Media Library”, the In Progress bar just hangs, and does nothing.

    Thread Starter willw9

    (@willw9)

    7 years, 12 months ago

    Resolved.

    I had to:

    sudo apt-get install php5.6-xml
    sudo apt-get install php5-gd
    sudo service apache2 restar

    The cryptic error messages are not appreciated (e.g. “Please activate the GD Image Library”) — I should *not* have to Google around to see what you want me to install. Instead, please provide a link, or the canonical command to try / package to install (referenced by its actual name in apt).

    Otherwise, thanks for the prompt responses last week.

    dk2k2014

    (@dk2k2014)

    7 years, 7 months ago

    Guys, I’m facing this issue. Obviously, this error message doesn’t reflect the steps to fix it. Please provide the full list of PHP modules needed.

Viewing 6 replies - 1 through 6 (of 6 total)

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