• Resolved andreicaliman

    (@andreicaliman)


    Hello.
    I changed my domain few days ago and can’t transfer woocommerce connection to the new one and neither create new connection.
    For every button I try to press I see this message : “Could not move your settings. Retry or find out more here.”
    Here is an screenshot : https://prnt.sc/T95AsgWh0Lsq

    The page I need help with: [log in to see the link]

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  • Plugin Support Shameem – a11n

    (@shameemreza)

    Hi @andreicaliman

    I understand that you want to transfer your WooPayments from one site to another.

    Could you share a copy of your site’s System Status Report with us?
    You’ll find it at the top of the page under WooCommerce > Status > Get system report > Copy for support (after you scroll down a bit).

    You could copy and paste your reply or share it via https://pastebin.com/ and send the link here. This will help us investigate further and provide you with a more accurate solution.

    Additionally, you can open a support ticket with us directly here. You may need to create an account before you can access that page.

    Looking forward to helping you.

    Thanks!

Viewing 1 replies (of 1 total)

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