Can’t submit

  • Resolved tevredenmarketing

    (@tevredenmarketing)


    7 years, 9 months ago

    Goodday sir/madam,

    When someone forget to fill in 1 field or more, you will see, field required. When you
    fill in that field that is missing and go to submit, then nothing happens. When you fill all the fiels in one time, then you can submit the form, but not if you forget one and fill it in anyways.

    Is this a bug? Or what can I do about it?

    Thank you.

    Greetings,
    Armand
    Tevreden Marketing

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author grandwp

    (@grandwp)

    7 years, 9 months ago

    Dear @tevredenmarketing,

    Have checked your form and yes, it appeared to be a bug.
    We will fix it for the next update.
    Will share a link to download the fix in the next 48 hrs if it’s urgent for you.

    If any help needed, let me know

    Thread Starter tevredenmarketing

    (@tevredenmarketing)

    7 years, 9 months ago

    Thank you!
    I will wait for the next update, that’s fine.

    Greetings,
    Armand

    Plugin Author grandwp

    (@grandwp)

    7 years, 8 months ago

    Dear @tevredenmarketing,
    The plugin have been updated on WordPress, please update it on your website, clear your browser cache files and check!

    Thanks.

    Thread Starter tevredenmarketing

    (@tevredenmarketing)

    7 years, 8 months ago

    Goodday Sir/Madam,

    Thank you for the update, on 1 website the form isn’t working the way it should.
    The submit button stays on ‘sending’…..But I receive the form on the email. It looks like the form was not send at all…can we do something about that?

    http://nieuwmarktmassage.nl/reservering-nieuwmarkt-massage/

    Thank you again.

    Greetings,
    Armand
    Tevreden Marketing

    Plugin Author grandwp

    (@grandwp)

    7 years, 8 months ago

    We have checked everything and the issue comes from json. Please check it with the server as it shows “not allowed”.
    Hope this helps,
    If anything needs to be checked from our side after you contact them, let me know.

Viewing 5 replies - 1 through 5 (of 5 total)

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