Cant select ebay primary category

Hi @mrrcomp

Please refresh your account details by clicking the “refresh details” link on the “Accounts” page of WP-Lister then try again.

Kind regards,

Menchie
WP Lab Support

Hey @mrrcomp

1.) You should first check to make sure you entered the proper email in the “Pappal Account” field when you edit an account on the “Accounts” page of WP-Lister.

If that looks correct, you should try refreshing your account details. To do this simply visit WP-Lister > Settings > Accounts > Click “refresh details”. Once that is complete, you should then click the “Update” link that appears below the Account name on the “Accounts” page of WP-Lister when you mouse over the account name. Then try again.

If that still does not work, you should double check the email provided in the payment policy on eBay if you are using a payment policy. If the email provided in the payment policy is wrong, fix it in the policy on eBay in the “Business Policies” section, then refresh your account details again in WP-Lister as explained above and try revising/listing again.

If that still does not work, you will need to contact eBay seller support and ask them why their system is denying your paypal address which is in fact the correct Paypal address.

2.) If your site does not use SSL, you will either need to push all images to EPS (a Pro only feature, and not have an image in the listing description) or install SSL and make sure WP/WC serves all images using HTTPS.

You can still upload images to ebay with EPS from http links. But if you have images in the listing template (description area) on eBay that are hosted from your site, those would need to be removed from the description in the listing template then revise all listings via WP-Lister.

If you are using SSL, you need to update to 2.0.30 of WP-Lister or better. In 2.0.30 we added an option on the advanced settings page called “HTTPS Conversion”, where you can say “Use HTTPS”, and it will always use HTTPS for all image URLs in the listing template. So you would update to 2.0.30, enable that setting, and then revise all of your listings which should do the trick. If that still fails to work, switch the “HTTPS Conversion” setting from the “Use HTTPS” to the “Convert …” option. Then revise your listings again.

Kind regards

No problem @mrrcomp

If you don’t see any business policies directly on your eBay account, then you likely are not opted into the business policies program. More on this here: https://docs.wplab.com/article/103-enable-and-use-ebay-shipping-profiles

Kind regards,
John