• Resolved hai3009

    (@hai3009)


    Hi,

    I have installed the Pro Version and I have checked the Show Avatar in the Pro Settings, but I can’t see any Avatar inmy sidebar.
    I also have an Error in the Dashboard:

    “IK FB: Unable to load feed.”

    I have no restrictions to the fan page.
    What to do?

    Kind regards

    http://wordpress.org/plugins/ik-facebook/

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author richardgabriel

    (@richardgabriel)

    Hey There!

    Can you e-mail me at richard@illuminatikarate.com with the information on the Help tab? I’m assuming you don’t want to place it on the open forum 🙂

    It sounds like your not able to load your feed at all, which is probably why the Avatars aren’t showing up.

    Thanks!
    Richard

    Thread Starter hai3009

    (@hai3009)

    Hi Richard,

    I send you the login ageain. On my next Page I have the same Problem, No Avatars was shown.
    Maybe I make the next or the same error.

    Kind regards

    Joerg

    Plugin Author richardgabriel

    (@richardgabriel)

    Hey Joerg!

    I have received your e-mail and I will be in touch soon.

    Thanks!
    Richard

    Plugin Author richardgabriel

    (@richardgabriel)

    Hey Joerg!

    It looks like the Facebook Page ID was entered incorrectly.

    You had entered:
    https://www.facebook.com/pages/PageSlug/PageID (redacted values, for public posting).

    You just needed to enter:
    PageID

    Once changed, feed items, with their avatars, were displayed.

    Let me know if that takes care of it for you.

    Thanks!
    Richard

    Plugin Author richardgabriel

    (@richardgabriel)

    Hey Joerg!

    I replied via e-mail, but don’t think I’ve heard back from you.

    It sounds like you wanted the Grid of Faces to appear at the bottom of the feed, but what I meant by Show Avatars was displaying the user’s avatar next to their name, when posting comments or messages in the Feed.

    Per my e-mail, though, I will work on writing in the feature you are talking about!

    Let me know if you need anything else, or I will close this ticket out.

    Thanks!
    Richard

    Thread Starter hai3009

    (@hai3009)

    Hi Richard,

    sorry, was not at home yesterday.
    Yes, exact. I wanted the Grid of Faces, not the Avatars next to the names of a post. Was super If that was working in the future with your plugin.

    Thank you for your help!!!!
    Kind regards
    Joerg

    Plugin Author richardgabriel

    (@richardgabriel)

    Thanks Joerg!

    I will send you a note when I have this functionality implemented.

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Can't see the Avatars’ is closed to new replies.