Can’t Purchase with Apple Pay

  • Resolved hariwebstein

    (@hariwebstein)


    11 months, 3 weeks ago

    Hi Support Team

    I just enable the apple pay and gpay,
    for Applepay we already verified the domain, in the checkout page it showing Apple Pay payment option, but when we select the Apple pay option, there no pay button?
    following this doc, but I’m not clear with this.
    ——————————————————————————————–
    “The PayPal website may instruct you to download the apple-developer-merchantid-domain-association file and place it in the .well-known folder on your web server. This step can be skipped as PayPal Payments automatically presents the file in the right location to simplify the setup for you.”
    ——————————————————————————————–
    is this mean the plugin create the apple-developer-merchantid-domain-association file? and what action we should do to make the plugin create this file,
    I retry the setup a couple time, but can’t find the apple-developer-merchantid-domain-association in .well-known folder.
    https://woocommerce.com/document/woocommerce-paypal-payments/#apple-pay

    for gpay in the checkout page we can’t find Gpay in the payment option.

    here is the link for status report
    https://privatebin.syde.com/?7ed2a6e13a1f4790#421AhvuTg1ys5io6Ts6eFLLVyKzryuncLPzk46ZuHSYW


    please help to check
    Hari Webstein

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Syde Jamie

    (@jamieong)

    11 months, 3 weeks ago

    Hi @hariwebstein ,

    Thank you for reaching out to us, we are here to help.

    The domain verification file https://staging.thebigloveclub.com.au/.well-known/apple-developer-merchantid-domain-association is a crucial part for Apple Pay to present the button on your site. It is currently showing 404.

    Alternatively, to speed up the whole process we suggest you to contact us directly for further assistance. You can open a ticket with our service desk. Here’s how you can request support: Request Support. Please make sure to include the URL of this thread in your ticket for reference.

    We look forward to hear from you.

    Best Regards,
    Jamie

    Plugin Support Krystian Syde

    (@inpsydekrystian)

    10 months, 4 weeks ago

    Hello @hariwebstein

    Since we have not received any further communication from you, we are assuming that your issue has been resolved. Therefore, we mark this thread as resolved.

    If you have any further questions or encounter a new issue, feel free to open a new thread or submit a ticket through our service desk. Please include the URL of this thread in your ticket for reference.

    Kind regards,
    Krystian

Viewing 2 replies - 1 through 2 (of 2 total)

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