Can’t order| WooCommerce

  • Resolved Dark47

    (@sloker)


    4 years, 6 months ago

    I really don’t know where the problem comes from but it’s happened to some products on my store

    ERROR = Failed to register order.
    i deleted all the products from MySQL and still having the same issue

    DEBUG CONSOLE – GOOGLE CHROME 

    <!-- You are seeing this because you have debug turned on in your payment settings -->stdClass Object
(
    [amount_cents] => Array
        (
            [0] => A valid integer is required.
        )

)
<!-- WooCommerce settings/Payments/Payment method/ Uncheck Debugger box. -->{"result":"failure","messages":"<ul class=\"woocommerce-error\" role=\"alert\">\n\t\t\t<li>\n\t\t\tFailed to register order.\t\t<\/li>\n\t<\/ul>\n","refresh":false,"reload":false}
Viewing 2 replies - 1 through 2 (of 2 total)
  • Juan G. (woo-hc)

    (@judagutor)

    4 years, 6 months ago

    Hi @sloker!

    The cause of this could be a conflict with your theme or with another plugin.

    To determine what could be causing the issue, please temporarily switch your theme back to Storefront, disable all plugins except WooCommerce and repeat the action that is causing the problem. If that solves it, then re-enable all plugins one-by-one, until you find the one creating the conflict.

    You can find a more detailed explanation on how to do a conflict test here: https://docs.woocommerce.com/document/how-to-test-for-conflicts/.

    In case that doesn’t work, to further check, kindly provide us the following:

    • Your System Status: You can find it via WooCommerce > Status. Select ‘Get system report’ and then ‘Copy for support’. Once you do this, paste in here your response.
    • Fatal Error Log: Share a copy of any fatal error log found under WooCommerce > System Status > Logs (if available).

      • I hope this helps!

    Juan G. (woo-hc)

    (@judagutor)

    4 years, 5 months ago

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

    Cheers!

Viewing 2 replies - 1 through 2 (of 2 total)

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