• Resolved Deepak

    (@d88pak)


    Hi,

    I have just installed the plugin to overcome problems on Woo update after 9.8.*

    Most of the problem is solved using this plugin. However, I can’t make the Email field optional.

    No matter what I do, it still shows as required.

    Please check the screenshots for your reference

    https://prnt.sc/AlCklINk3NI9

    https://prnt.sc/JaFIWJdtymNq

    How can I make this field optional?

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 15 total)
  • Thread Starter Deepak

    (@d88pak)

    I have to use this code snippet to make it work

    add_filter('woocommerce_billing_fields', 'make_email_optional_on_checkout_page', 1000, 1);
    function make_email_optional_on_checkout_page($fields)
    {
    $fields['billing_email']['required'] = false;
    return $fields;
    }
    Plugin Support Elena

    (@elenathemehigh)

    Could you please verify whether you have enabled the option “Enable required validation override for address fields” in the plugin’s Advanced Settings tab?

    If not, please enable it and verify from your side.

    Thank you!

    Thread Starter Deepak

    (@d88pak)

    These options were enabled by default. I didn’t touch anything there

    Screenshot: https://prnt.sc/mFcc5K1PoqUn

    Thread Starter Deepak

    (@d88pak)

    Actually the plugin didn’t work. It doesn’t show the shipping charge at all no matter what I set/unset

    Do you really think the bug on v9.8+ have been spotted an fixed?

    Disabling the plugin and moving back to my snippets doesn’t work anymore. It adds lots of additional fields on checkout page which I don’t know where it came from.

    Thread Starter Deepak

    (@d88pak)

    Now Address_2 field is showing up no matter what I do.

    Screenshot: https://prnt.sc/6-oNBmc7yH-n

    Plugin Support Elena

    (@elenathemehigh)

    Your issue needs a detailed check. Can you please raise a ticket through our website? We hope our technical team will be able to help you.

    Thank you!

    Thread Starter Deepak

    (@d88pak)

    Hi @elenathemehigh

    I have uninstalled and re-installed the plugin once again and disabled my old scripts and cleared the cache.

    Looks like its working now as intended.

    Thanks!

    Waiting for real customer orders

    Yesterday we have orders coming with no shipping charge included.

    Will update soon if its working perfectly

    Thanks for this plugin!

    Thread Starter Deepak

    (@d88pak)

    Its confirmed that I can make other checkout fields optional and disabled. Shipping calcuations are also showing as intended.

    However, I can’t make the email field optional.

    Try to do the guest checkout myself with (Email required = false and Enabled = true) settings.

    It doesn’t like to proceed for checkout with message “Email is required”

    As I have mentioned earlier, I have to use the snippets to make this work.

    Thanks!

    Thread Starter Deepak

    (@d88pak)

    @elenathemehigh

    I can’t register on website. I guess the account will be created after purchase/checkout. Didn’t see any register link.

    I am using the free version of the plugin now.

    Plugin Support Elena

    (@elenathemehigh)

    Could you please confirm if you are using the following link to submit the ticket?

    https://help.themehigh.com/hc/en-us/requests/new

    Also, please note that you don’t need to purchase the plugin in order to submit a ticket.

    Thank you!

    Thread Starter Deepak

    (@d88pak)

    Sorry I didn’t find that link earlier.

    I have submitted the request with details.

    Thanks!

    Plugin Support Elena

    (@elenathemehigh)

    Thank you for submitting the ticket.

    Our technical team will address your issue directly through the ticket system.

    Thank you!

    Hi I have same problem.

    Plugin Support Elena

    (@elenathemehigh)

    @khorca
    Your issue needs a detailed check. Can you please raise a ticket through our website? We hope our technical team will be able to help you.

    Thank you!

    Plugin Support Elena

    (@elenathemehigh)

    Since we haven’t heard back from you in the ticketing system, we believe that your issue is resolved.

    We are going to mark this thread as resolved.

    Thank you!

Viewing 15 replies - 1 through 15 (of 15 total)

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