Thread Starter
Deepak
(@d88pak)
I have to use this code snippet to make it work
add_filter('woocommerce_billing_fields', 'make_email_optional_on_checkout_page', 1000, 1);
function make_email_optional_on_checkout_page($fields)
{
$fields['billing_email']['required'] = false;
return $fields;
}
Plugin Support
Elena
(@elenathemehigh)
Could you please verify whether you have enabled the option “Enable required validation override for address fields” in the plugin’s Advanced Settings tab?
If not, please enable it and verify from your side.
Thank you!
Thread Starter
Deepak
(@d88pak)
These options were enabled by default. I didn’t touch anything there
Screenshot: https://prnt.sc/mFcc5K1PoqUn
Thread Starter
Deepak
(@d88pak)
Actually the plugin didn’t work. It doesn’t show the shipping charge at all no matter what I set/unset
Do you really think the bug on v9.8+ have been spotted an fixed?
Disabling the plugin and moving back to my snippets doesn’t work anymore. It adds lots of additional fields on checkout page which I don’t know where it came from.
Thread Starter
Deepak
(@d88pak)
Now Address_2 field is showing up no matter what I do.
Screenshot: https://prnt.sc/6-oNBmc7yH-n
Plugin Support
Elena
(@elenathemehigh)
Your issue needs a detailed check. Can you please raise a ticket through our website? We hope our technical team will be able to help you.
Thank you!
Thread Starter
Deepak
(@d88pak)
Hi @elenathemehigh
I have uninstalled and re-installed the plugin once again and disabled my old scripts and cleared the cache.
Looks like its working now as intended.
Thanks!
Waiting for real customer orders
Yesterday we have orders coming with no shipping charge included.
Will update soon if its working perfectly
Thanks for this plugin!
Thread Starter
Deepak
(@d88pak)
Its confirmed that I can make other checkout fields optional and disabled. Shipping calcuations are also showing as intended.
However, I can’t make the email field optional.
Try to do the guest checkout myself with (Email required = false and Enabled = true) settings.
It doesn’t like to proceed for checkout with message “Email is required”
As I have mentioned earlier, I have to use the snippets to make this work.
Thanks!
Thread Starter
Deepak
(@d88pak)
@elenathemehigh
I can’t register on website. I guess the account will be created after purchase/checkout. Didn’t see any register link.
I am using the free version of the plugin now.
Plugin Support
Elena
(@elenathemehigh)
Could you please confirm if you are using the following link to submit the ticket?
https://help.themehigh.com/hc/en-us/requests/new
Also, please note that you don’t need to purchase the plugin in order to submit a ticket.
Thank you!
Thread Starter
Deepak
(@d88pak)
Sorry I didn’t find that link earlier.
I have submitted the request with details.
Thanks!
Plugin Support
Elena
(@elenathemehigh)
Thank you for submitting the ticket.
Our technical team will address your issue directly through the ticket system.
Thank you!
Plugin Support
Elena
(@elenathemehigh)
@khorca
Your issue needs a detailed check. Can you please raise a ticket through our website? We hope our technical team will be able to help you.
Thank you!
Plugin Support
Elena
(@elenathemehigh)
Since we haven’t heard back from you in the ticketing system, we believe that your issue is resolved.
We are going to mark this thread as resolved.
Thank you!