Can’t login to wp-admin

  • Resolved boed1

    (@boed1)


    7 years, 1 month ago

    Hello,

    I had a developer develop a new website for me about a year or so ago. It is currently available under my website at mydomain/blogtmp. I was ready to begin the last phase of the project. I let him know and he said he was ready to work on it. We shot back and forth a few emails and he said he’d be back last weekend to finish it – I have no reason to doubt him. I can no longer get in touch with him. I’m hoping nothing has happened to him but since he’s always been extremely good about contacting me immediately in the past I’m a little concerned.

    I’d like to at least look at the backend to try out a few pictures but I realize I don’t know how to login. I got to mydomain/blogtmp/wp-admin and it asks for a username and password. I tried the cpanel username and password I gave him and it does not work. I’m guessing that doesn’t have much to do about wp-admin logins. Should I call godaddy or is this something I can do myself or add another login?

    I have full access to my godaddy account and have access to cpanel. Sorry – I’ve never used wordpress before, my current site is in joomla and I just know enough to rearrange things on my current site. I am not a web developer.

    I can get to all the folders including my blogtmp folder through FTP. I saw this article but I’m not sure what it means by the database file.
    Open the WordPress database.
    Click on the users table in the left menu (default is wp_users, or yourprefix_users if you defined a different table prefix.)
    Click BROWSE.
    Click on the EDIT button next to the admin user.
    Delete whatever is in the password field.
    Enter your desired password.
    From the Function drop-down list, choose MD5.
    Save the info in the database.
    Log in to WordPress using “admin” and the password you used.
    In the case of newer versions of WordPress, the password is double hashed, but as long as you md5 the password, it will complete the hash (it upgrades your password for you).

    When I go to my wp-admin it does prompt for a username and password and when I click on forget, I put in my email address which is the master account that my godaddy host is set up under but it does not send me a password. I’ve checked my junk folder.

    • This topic was modified 7 years, 1 month ago by boed1.
    • This topic was modified 7 years, 1 month ago by boed1.
    • This topic was modified 7 years, 1 month ago by boed1.
    • This topic was modified 7 years, 1 month ago by boed1.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    7 years, 1 month ago

    This article lists 7 completely different ways to reset your password. Any one of them will work and do the job. Find the one that’s right for you and use that: https://wordpress.org/support/article/resetting-your-password/

    Thread Starter boed1

    (@boed1)

    7 years, 1 month ago

    Thanks. I did look at it and while I’m not trying to be obtuse I couldn’t follow it.

    I’m on godaddy. From the administration screen to go menu – go to users all users – I’m seeing that – I went to cpanel, user manager. I changed my account that was listed there. When I go to wp-amdin and enter that password the little login shakes and prompts me again.

    I’ve gone to the wordpress blogtmp/wp-admin page and clicked on lost password – I put in my email address – it does not give any error but I’m not receiving any email – I’ve checked my spam filter.

    I don’t know what the MD5 thing is – I’m running Windows – it feels like it assumes I’m familiar with how to get into mysql. I did find phpmyadmin in godaddy – and i did find a bunch of tables.

    I might try others but thought I should check first – if I make a backup of all the files under the blogtmp directory – and I mess up something with php admin – will copying them back fix any php mysql things that might have changed?

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    7 years, 1 month ago

    No. Use EXPORT on phpmyadmin to export (back up) your database before attempting to modify it.

    Thread Starter boed1

    (@boed1)

    7 years, 1 month ago

    Thanks!

    Thread Starter boed1

    (@boed1)

    7 years, 1 month ago

    Thanks again – I was too worried to do anything drastic – the php table edit worked great!!

Viewing 5 replies - 1 through 5 (of 5 total)

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