can’t install license free version

Viewing 1 replies (of 1 total)
  • Plugin Support wfmargaret

    (@wfmargaret)

    1 week, 3 days ago

    Hi @ryanericw,

    Thanks for reaching out! Have you also tried all of the troubleshooting steps on this page?: https://www.wordfence.com/help/api-key/#installing-your-free-license-key

    There’s no limit to how many free keys an email address can request, so there’s no harm in retrying after already requesting one.

    I only ask that to make sure everything else has been tried first. You should still have access to the Wordfence > Tools menu to send us a diagnostic report so we can take a closer look at what might be going wrong. You can send that to us at wftest @ wordfence . com. Click on “Send Report by Email”. Please add your forum username where indicated and respond here after you have sent it.

    NOTE: It should look as follows – Screenshot of Tools > Diagnostic > Send by Email

    Thanks,
    Margaret

Viewing 1 replies (of 1 total)

You must be logged in to reply to this topic.