Can’t import answers

  • Resolved nina22

    (@nina22)


    2 years, 1 month ago

    Hi,

    I change the website and installed the plugin. I exported the surveys and the import worked fine. Super fast!

    But when I exported all answers and I press import, nothing happens. The file is fine – it’s a json with more than 40 answers. What can I do to not lose the results when I switch to the new website in a few month?

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  • Plugin Support Jasmine

    (@hyenokian)

    2 years, 1 month ago

    Dear @nina22,

    Thank you for the topic.

    As you are referring to the Pro version option, please contact us via this form for premium support. Our customer care specialists are ready to check your case and guide you accordingly as soon as possible.

    Commercial products are not supported in these forums.

    Thank you.

Viewing 1 replies (of 1 total)

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