• Hi,

    I am very NEW at having a website and messing around with any kind of code.

    I use the Magazine Basic theme. My website is at natchristian.com

    I hardly ever go there, but I decide to finally start tinkering with – customizing the front page, even though I had already installed Magazine Basic.

    All was going well. But then I wen into the “settings” page. I went to the section where it said something about the adding a domain address that is different from WORDPRESS. So I tried to put in another name in that spot, then I got a “ERROR – page not found” page. I went back and re-typed in “natchristian.com”, but now I still get a “ERROR page not found.”

    So now I can’t get into my website.

    If I go to natchristian.com – I am able to get to my home page, but all of the formatting is off and when I try to “Log In”, I get a “ERROR – page not found” page. So I acn not get into my website.

    I wrote to the person who created MAGAZINE BASIC and he said:

    “You have probably messed up the domain redirection in WordPress. The only way to fix it is to log in to your server and change the database under the options table so you can reset your URL”

    I have no idea how to do this.
    I talked to my SERVER (NETFIRMS) and they were not sure if this would work and they didn’t not know exactly what to do – or where to find the info that is suggested to change.

    Is there an easy way through WORDPRESS? Remember, I can;t get INTO my website, because when I hit “Log in”, I am directed to and “ERROR page not found” page.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter Monday Morning Movie

    (@natchristian)

    Hi kmessinger,

    Thank you so much for responding to my help question.

    Re your instructions on going into “wp-config.php” Can I get into “wp-config.php” without going into my site?

    1. I cannot get to my wp-config.php because I cant get into my site.

    2. You say to use: “FTP to the site, and get a copy of the active theme’s functions.php file”
    I can not use the FTP to my site. I tried several times, but I get error message:

    Resolving address of natchristian.com
    Status: Connecting to 66.96.160.149:21…
    Status: Connection established, waiting for welcome message…
    Response: 220-
    Response: 220 Netfirms FTP Server ready
    Command: USER natchristian
    Response: 331 Password required for natchristian
    Command: PASS ********
    Response: 530 Login incorrect.
    Error: Critical error
    Error: Could not connect to server
    Status: Resolving address of natchristian.com
    Status: Connecting to 66.96.160.149:21…
    Status: Connection established, waiting for welcome message…
    Response: 220-
    Response: 220 Netfirms FTP Server ready
    Command: USER natchristian
    Response: 331 Password required for natchristian
    Command: PASS **********
    Response: 530 Login incorrect.
    Error: Critical error
    Error: Could not connect to server
    Status: Resolving address of natchristian.com

    If I am missing something, please let me know. I am very new at this so if you could/would please take me throught this step by step.

    Thank you so much!

    Nat

    You’ll need to access the wp-config.php file and the easiest way to do this is use FTP. The FTP error you are getting is due to an incorrect FTP password. You’ll need to make sure you are using the correct password for FTP. If you still have issues with FTP, you may want to contact your host.

    Also, if your host uses an interface, you may be able to use PHPmyadmin to access the database directly and make those changes.

    If you are not comfortable working with the database, since this is where all your content is stored, I’d suggest NOT doing this method though.

Viewing 3 replies - 1 through 3 (of 3 total)

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