Can’t get google maps to connect

  • wwc96

    (@wwc96)


    1 week, 1 day ago

    Hello and thank you for your help! I have tried and tried to get the mapping feature to activate but it just will not. I have several great working project APIs – all with proper permissions and service APIs activated. Many of these are working on other sites with other mapping plugins, plus the system just ignores this and does not show a “inactive API” warning you typically see if the API is to blame.

    I need to purchase a license for advanced features, but I can’t do that because my client is not happy that there is no mapping, which probably will not be fixed by purchasing the pro version – aside from maybe getting a different level of support.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Marcus

    (@msykes)

    5 days, 1 hour ago

    Normally, API issues are either due to a conflicting plugin/theme (even if it’s not using maps, but ‘integrates’ it), or a missing library.

    Check our known issues for typical gotchas. Is that example url trying to load a map currently?

    Thread Starter wwc96

    (@wwc96)

    5 days ago

    Thank you so much for looking into this for me! I did check those known issues and none cover this particular issue. I am not getting the standard google maps api not working warning. I have deactivated plugins and tried this on the wordpress 2025 theme as well, so I have done my testing. No errors are showing in the wordpress error tracking.

    That sample event you were looking at coincidentally expired yesterday, so this is now the best working example: https://chadd71.sg-host.com/events/red-white-blue-in-greene/

    and yes it should have an address active but the system will not save the address because google maps will not connect to the address. I have tried many legit addresses too. I would be happy to turn you loose in the wp admin if we can communicate privately in some way. This is a staging site so there is no risk.

    If we can get this working I will be recommending we purchase the license for the pro version, so I hope to hear form you soon.

    Thanks again!!!

Viewing 2 replies - 1 through 2 (of 2 total)

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  • 2 replies
  • 2 participants
  • Last reply from: wwc96
  • Last activity: 5 days ago
  • Status: not resolved