Can’t Fully Delete

  • Resolved aforce01

    (@aforce01)


    7 years, 8 months ago

    I was looking for a free exit popup plugin and a blog suggested popup maker. I installed it to discover, however, that it is not free for exit popups. I immediately deleted the plug in but when I am logged into WP I can see a menu item for it. I cannot seem to fully delete this item but it MUST go. It is leaving a black popup form on my page that is completely interrupting the site. Please help, I need to remove this asap. Thank you in advance.

    The page I need help with: [log in to see the link]

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  • Plugin Author Daniel Iser

    (@danieliser)

    7 years, 8 months ago

    @aforce01 – If you deleted the plugin that simply isn’t possible. That just isn’t how the WP plugin system works. That said it sounds like you have page caching enabled on your server/site. You likely need to purge/clear that for others to see the changes.

    Hope that helps. If your issue is resolved please take a moment to rate and review the plugin or support.

    If you still need help please message us directly at https://wppopupmaker.com/support/.

Viewing 1 replies (of 1 total)

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