Could you please clarify what exactly isn’t working for you when you click the Export As JSON button? We need more detailed information about your issue. Please send screenshots of your interface.
This reply was modified 2 weeks, 2 days ago by YMC.
This reply was modified 2 weeks, 2 days ago by YMC.
Nothing happens when I click “Export as JSON”. I expected a download containing the JSON settings file to start. I have tested this in both Firefox and Chrome, and also asked a friend to try it on a different PC, but the issue persists. Could you please let me know where the JSON files are stored after export? I checked my local Downloads folder but did not find any file.
The thing is, when you click the button, the generated JSON file automatically starts downloading, and the browser downloads it to the folder configured on your computer. If nothing happens when you click the button, there may be a JavaScript conflict with other applications on your site. You need to check the console for any errors. To do this, press F12 and check for errors in the Console section. Provide us with a screenshot.
