Can't edit subscribers

  • Resolved scarlet015

    (@scarlet015)


    10 years, 2 months ago

    Hello,

    I’ve noticed that I can’t edit subscribers. For example: someone subscribed with a wrong e-mailadres. (double .com in the end).
    I want to fix this. Every time I do that and save the changes the page loads again and says that the changes have been saved, but nothing has changed.
    I have updated wordpress and the plugin to the newest version and I have also tried to disable all other plugins and make the changes again. That didn’t solve it.

    Maybe you know what is going on?

    https://wordpress.org/plugins/wysija-newsletters/

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  • Thread Starter scarlet015

    (@scarlet015)

    10 years, 2 months ago

    Hey,

    You don’t have to answer anymore! The trick was really simpel. One: Firefox responded all of a sudden, so I could delete subscribers (that didn’t work either) and the subscribers I wanted to edit had subribed two times. One time with a wrong e-mailadres and the second time with the right emailadres. If I wanted to change the wrong to the right one, there would be two subscribers exactly the same. That is impossible and that is the reason it didn’t save the changes.

    Have a really nice day!

    For my fellow users who also have this problem. try these options one by one:
    1. Try different browser
    2. Deactivate your other plugins. If this does the trick. Activate them one by one to find out which one causes the problem.
    3. Try another template
    4. See what happens when you subscribe someone in the frontend of your site. (that’s when I got the message that they were already subscribed.)

Viewing 1 replies (of 1 total)

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