Hi @queermdb
That means there is a JS conflict happening, likely with another plugin. Can you check the developer tools for a warning?
https://updraftplus.com/faqs/how-do-i-open-my-browsers-developer-tools/
“TypeError: wp.media is undefined” (on the Meta Slider Page)
“Content Security Policy: Die Einstellungen der Seite haben das Laden einer Ressource auf https://www.queermdb.de/favicon.ico blockiert (“default-src”).” (on the JSON Page)
Hi @queermdb
wp.media should be defined. There might be another plugin preventing that from loading. Can you disable all other plugins for a moment and check if the error remains?
Then you can enable them back in groups to narrow down the conflict.
I disabled all other plugins, the issue persists.
Hi @queermdb
Could it be some code that’s loading from your theme? Are you able to switch themes to a default WP?
You could also try to reinstall WP, or reinstall MetaSlider too.
The very first script we load is wp_enqueue_media(); which includes that object. i.e. it should be available.
Another thing you can do to confirm is open the Browser’s console (where you see the error) and type wp.media and press enter.
http://prntscr.com/njxcsp
Reinstall and the Console-Solution did not help.
Hi @queermdb
Can you share the results on the console? If that module isn’t loading then it’s likely you’re missing core WP files, or something is failing behind the scenes when it tries to load.
Can you enable debugging and see if an error message comes up?
Add these to wp-config.php temporarily:
define('SAVEQUERIES', true);
define('WP_DEBUG', true);
define('WP_DEBUG_DISPLAY', true);
define('SCRIPT_DEBUG', true);
Hi,
I’m going to mark this as resolved as we didn’t hear back, but please feel free to comment or open a new issue if needed, thanks!
