Support » Plugin: Gallery Box » can’t edit or create new gallery

  • Resolved matbro



    using this plugin few months now (excellent plugin btw), never had issues until now – when trying to edit existing gallery or create new one I get stuck with loading animation on “Choose gallery type and click to add item”.

    Tried deactivating other plugins but no change… even tried installing same plugins on test copy site and there it works ok.

    Any suggestions what to try?

Viewing 6 replies - 1 through 6 (of 6 total)
  • If anyone else encounters same problem I found what was causing mine – on php version 7.0 works ok, on php 7.2 it stucks on loading…

    Maybe suggestion for fix for next version.

    Plugin Author Noor Alam


    Hi matbro,
    I am sorry for your damage.
    Could you please give me your site link I want to fix the issue.

    Hi nalam,

    thank you for responding but I found fix for stuck loading – it was caused by php version on server – on php7.2 loading gets stuck, on php7.0 it works as it should – so I just changed php version on hosting to 7.0 and gallery box works fine.

    Plugin Author Noor Alam


    Ok, Thanks
    I hope you may like my Gallery Box plugin so please give my plugin five stars.
    It will be helpful for me.
    Thanks again

    Hi, yes plugin is great and I left you 5 stars.

    Few suggestions if you don’t mind for next updates
    – image gallery bulk upload (more than 1 image at time)
    – general icon on overlay in front end like “+” or similar instead text “VIEW LARGE” so it is better for multilingual websites

    Thank you for truly free plugin.



    Noor: I am having the same trouble with the gallery getting stuck on loading. I am using PHP 7.2 and am unable to revert to 7.0. This is my favorite plugin. Any chance you could update so it works with php 7.2?
    Thank you!

Viewing 6 replies - 1 through 6 (of 6 total)
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