Moderator
t-p
(@t-p)
Since that is a “CustomTheme”, we ask that you please go to the theme developer’s official support channel, so you can get support from the people who know it best.
Forum volunteers are also not given access to custom/commercial products, so they would not know why it is not working properly. Other community members who may have faced your issue might be able to help you but your best bet is your product’s developer. Keep in mind we encourage you to use the official support venues, as it allows the developers to be aware of issues with their code and gives back to the community in a more robust way.
Well, first off, we are no longer doing business with the website developer Websiteheads as they contracted only to build our site but not maintain it and as of our last communication, refused to assist us even for a maintainance fee.
I have gone into the CustomeTheme part of the Dashboard, where in the Menu editing option, it showed an acknowledgement of my changes but not showing those changes in the Main Menu at the top of the page. However, it does show the changes in the DropDown Menu that appears when clicking the Mobile Menu. So now I am wondering how to make those same changes appear in the Heading Menu. Thank you.
