Support » Fixing WordPress » Can't do anything- blank page!

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  • put in all my FTP info and logged on, but there are no files showing up, nothing.

    If there is nothing showing up on the server, you need to ask your hosting company for help. FTP isn’t part of WP so that’s not something we can help you with.

    okay, i will try that! could me changing my theme have caused that?

    Once you find your files on the server, find the themes folder and rename the theme you are using –

    wp-content
         themes
             your-theme.HOLD

    That should let you login again.

    could me changing my theme have caused that?

    Yes, but it’s fixable.

    Thank you! Hopefully that works. Calling bluehost now.

    bahhh you saved my life you have no idea. i am so dumb about these things. thank you!

Viewing 6 replies - 1 through 6 (of 6 total)
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