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[Resolved] Can't do anything- blank page!

Viewing 6 replies - 1 through 6 (of 6 total)
  • WPyogi
    Forum Moderator

    @wpyogi

    put in all my FTP info and logged on, but there are no files showing up, nothing.

    If there is nothing showing up on the server, you need to ask your hosting company for help. FTP isn’t part of WP so that’s not something we can help you with.

    mollygilholm
    Member

    @mollygilholm

    okay, i will try that! could me changing my theme have caused that?

    WPyogi
    Forum Moderator

    @wpyogi

    Once you find your files on the server, find the themes folder and rename the theme you are using –

    wp-content
         themes
             your-theme.HOLD

    That should let you login again.

    WPyogi
    Forum Moderator

    @wpyogi

    could me changing my theme have caused that?

    Yes, but it’s fixable.

    mollygilholm
    Member

    @mollygilholm

    Thank you! Hopefully that works. Calling bluehost now.

    mollygilholm
    Member

    @mollygilholm

    bahhh you saved my life you have no idea. i am so dumb about these things. thank you!

Viewing 6 replies - 1 through 6 (of 6 total)
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