Can’t delete user role

  • ofeksit

    (@ofeksit)


    6 years, 8 months ago

    Hello!
    I created new role, Hebrew titled.
    Now I’m trying to remove this role and I get the error “The following link has expired”.
    Why is that? How can I delete this role?

    If I turn the plugin off and remove the role in “User Editor Roles” it’s been deleted but when I turn on the plugin again it comes back.

    Please help,
    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    6 years, 8 months ago

    Hi @ofeksit,

    What version of the Ultimate member plugin you have installed on your site?
    Are you trying to delete user roles from the Ultimate member -> User roles section?
    Do you have any other membership plugins or role editing plugins active?
    Can you please do a quick conflict test so we can rule out any conflicts with your theme or other plugins and see if this issue goes away?
    Here is the doc on how to do a conflict test if you are not sure how to do it.

    Regards.

    Thread Starter ofeksit

    (@ofeksit)

    6 years, 8 months ago

    Hello,
    I’m using 2.0.56 version.
    Yes I tried to delete this role from User Roles section, I get page “The following link has expired”.
    I have no any other membership plugins, I’m using User Editor Roles plugin but it happened before I installed it.

    I just did conflict test, still happens. But when I turn off the Ultimate Member plugin and delete this role on User Editor Role plugin, it deletes. Once I turn ultimate member on, it comes back.

    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)

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