Support » Plugin: Meta Tag Manager » cant delete tag

  • Just loaded plugin to experiment. I add a simple 1 word keyword. Searched within my site –and it worked.

    I then deleted the tag…updated the post –it doesn’t delete.

    Tried it a few times on other posts–same results.

    Any ideas?

    Mike

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Marcus

    (@netweblogic)

    NetWebLogic Support

    Does the tag not delete from your admin page, or does it delete and still show up on your web page?

    If the latter, try a hard reload in your browser, it might be that caching your page.

    Hi Marcus–thanks for quick reply.

    I went in via admin page – and hit the “garbage can” and it went away. When I did update –it shows up again. When I go in and do a search on the tag it shows up–does that help?

    When you say “show up on my web page”– can you explain more?

    I did a hard cache refresh..still there. I deactivated and deleted the plugin—its still searchable.

    Thanks
    Mike

    Plugin Author Marcus

    (@netweblogic)

    NetWebLogic Support

    I meant whether it deletes itself form the admin page and doesn’t show up there anymore, but still shows up as a tag on your home page.

    I think you have two problems here… one is not being to remove just that tag, and the other one being that it still shows up if you remove our plugin.

    The former one I think may be a JavaScript conflict with another plugin or theme, you could try disabling other plugins and/or switching to a default WP theme temporarily and try removing that tag via the admin page to see if it works.

    The latter problem will likely be caching. If you remove our plugin, the meta tag shouldn’t show since our plugin isn’t generating it anymore. You probably need to purge the cache of your site, not the cache of your browser. Depending on your caching plugin or service this can be done from different places, with W3TC you can do it in the admin bar > Performance > Purge All Caches

    Plugin Author Marcus

    (@netweblogic)

    NetWebLogic Support

    I should add, I did try deleting a tag on my local install and it worked without issue, hence my suspicion of a plugin/theme conflict.

Viewing 4 replies - 1 through 4 (of 4 total)
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