• Resolved farbvogel

    (@farbvogel)


    Hey guys,

    it’s kinda bugged. I can’t delete or deactivate the bio-field. I dont want it to be displayed on the profile-page. Beside that I also can’t change any settings regarding the bio-field. It doesnt make any sense.

    Need some help here please 🙂

    Greetings and stay safe,

    Sascha

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Stiofan

    (@stiofansisland)

    Hi Sascha,

    The bio field uses the default WP bio field so can’t be deleted, you can deactivate it in settings, this will prevent it from being edited under the edit account screen.

    I assume you have it displayed under a tab on your profile page? If so you need to edit or remove the tab under UsersWP > Form Builder > Profile Tabs.

    If you have any issues just let me know.

    Thanks,

    Stiofan

    Thread Starter farbvogel

    (@farbvogel)

    Hi Stiofan,

    sadly I cannot deactive it via the settings, it’s not working, as soon as I save it I get an error message, which makes no sense and the field disappears in the settings, then I reload them and its there again, still unchanged.

    Yes right, I dont want it to be displayed on the Profile page, or it shouldnt be named “Über mich” at least, thats the german translation. “Details” would be better, but well best would be to get rid off it.

    Thank you for your help so far, Stiofan,

    Kind regards,

    Sascha

    Hi,

    You can deactivate that field from the form builder by unchecking “Is active” option. Also, let us know what error you are getting so that we can help you to fix that error. Can you provide a screenshot where you get it named “Über mich”? Make sure you are using the latest version of the plugin. If nothing works for you then you can try to uninstall the plugin and install again. But before uninstall you will need to enable from UsersWP->Uninstall->Remove Data on Uninstall? to complete uninstall.

    Regards,
    Patrik

    Thread Starter farbvogel

    (@farbvogel)

    Hi Patrik,

    thank you for your reply. Sadly I cannot deactivate it, it is just not possible, Each time I get the message: “Spalte konnte nicht geändert werden. Du hast möglicherweise zu viele Spalten”. In english it roughly translates to: “column couldn’t be changed/edited. Perhaps you’ve got too many columns”. Also the field disappears then and reappears when I reload the site, without any changes of course.

    Well I actually have 13 of those fields there, which shouldnt be too much. I need em all on the page and I’m able to edit others, just not the bio field, which is weird.

    How can I upload a screenshot here? I dont see an option to do that.

    I’ve got the latest version of the plugin, this error already happened in dec 2019, but then the client didnt care anymore about it, now it came up again and I need to fix this somehow. Complete uninstall hmm I hope that won’t destroy too much of the site and it’ll be easy to restore it.

    Kind regards and thanks for your help,

    Sascha

    • This reply was modified 6 years, 1 month ago by farbvogel.
    Plugin Author Stiofan

    (@stiofansisland)

    Hi Sascha,

    Please post on our own support forum https://userswp.io/support/forum/userswp-core-plugin/userswp-core-plugin-support/#new-post and a member of the support team will assist further.

    Thanks,

    Stiofan

    Thread Starter farbvogel

    (@farbvogel)

    Hi Stiofan,

    I already started a post there, here is the link: https://userswp.io/support/topic/cant-delete-deactivate-bio-field/#post-8129

    Thank you

    Plugin Author Stiofan

    (@stiofansisland)

    Great! I have assigned it to a developer 🙂

    Stiofan

    Thread Starter farbvogel

    (@farbvogel)

    Thank you :)!

Viewing 8 replies - 1 through 8 (of 8 total)

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