cant create new popup | WordPress.org

Resolved spets87
(@spets87)

4 years, 10 months ago

Clicking Add New popup and selecting “Image” causes my browser to go to the site login screen. So I have to log in again and stuck in a loop where can’t make popup.

Please help, thanks.

Viewing 1 replies (of 1 total)

Sygnoos Support
(@sygnoossupport)

4 years, 10 months ago

Dear @spets87 ,

Thanks for bringing the issue to our attention.

Can you please send us the system information file?
You can retrieve it from here:
https://help.popup-builder.com/en/article/retrieve-the-system-information-file-19wirum/

Please send it via wetransfer.com using the link retrieving option.
Like this: https://prnt.sc/qr3ntv

Best,
Popup Builder Team

Viewing 1 replies (of 1 total)

The topic ‘cant create new popup’ is closed to new replies.

1 reply
2 participants
Last reply from: Sygnoos Support
Last activity: 4 years, 10 months ago
Status: resolved