Can’t create lists, emails or forms

  • Resolved adrianwade

    (@adrianwade)


    3 years, 9 months ago

    I am considering moving mailing lists from MailChimp. I am completely unclear as to what is supposed to work and what isn’t while I wait for Mail Poet to ‘approve’ my attempt to understand this product – the documentation is unclear and the user base is too small to rely on that.

    Why am I seeing a mixture of different server side errors whenever I try to do anything? Eg. An error has happened while performing a request, the server has responded with response code 200″

    Given that usually means “successful request”, I can only assume it isn’t supposed to work. That means I can’t connect anything I wan’t to test. I am astonished by the glib “We are currently reviewing your site, expect to get an email from MailPoet soon. In the meantime, use the key below to set up and try MailPoet!” – What does that mean?”

    I’m reviewing your plugin!!

    I should probably stop allowing this to waste time and get on with the job using MailChimp really …

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Dani F. a11n

    (@danielinhou)

    3 years, 9 months ago

    Hi there @adrianwade 👋🏽!

    Thank you for reaching out to MailPoet Support.

    and what isn’t while I wait for Mail Poet to ‘approve’ my attempt to understand this produc

    I am glad to hear that you are considering moving your mailing lists to MailPoet.

    In regards to approving your plan, could you please contact us via https://www.mailpoet.com/support/sales-pre-sales-questions/ and include a link to this thread?

    Your request will be triaged accordingly when we receive it and we’ll be able to provide you with more information there. I don’t have any data from your account here so I can’t point you in the right direction in the forum.

    Context: https://kb.mailpoet.com/article/350-pending-approval-subscription

    Why am I seeing a mixture of different server side errors whenever I try to do anything?

    Could you please share those errors and also some additional information on when you see them, I’ll be glad to review them and help you with them.

    Cheers!

    slash1andy

    (@slash1andy)

    Automattic Happiness Engineer

    3 years, 9 months ago

    Hey again!

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 2 replies - 1 through 2 (of 2 total)

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