Cant add products

  • Resolved maskenzauber

    (@maskenterror)


    6 years, 6 months ago

    Hi
    Since i dont know if it is theme issue, or woocommerce or germanized i asked all of you

    The problem happens to users with a MacOS/Safari:
    – Pick any product from maskenzauber.com/masken-shop/
    – click on “In the basket”
    Result: It looks as if the product has been added to the basket but the basket is empty

    Maren

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  • Plugin Author vendidero

    (@vendidero)

    6 years, 6 months ago

    Hi Maren,

    could you please do the following to investigate the issue:

    – Deactivate Germanized temporarily
    – See if the error remains

    If the error still remains the issue seems to be non-related to Germanized. In this case you should deactivate one plugin after another to investigate that further (and switch your Theme to a default theme).

    Cheers

Viewing 1 replies (of 1 total)

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