Can’t access wp-admin

  • eroktic

    (@eroktic)


    4 years, 1 month ago

    I can’t get into my WP-admmin.
    When I am in WordPress, on the top right, I get the popup- Please check your Primary Site’s Jetpack connection wp-admin

    When I click on wp-admin link, it gives me this msg:

    404 – File or directory not found.
    The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable.

    note- I was transferring a domain from domain.com to my host provider.
    my host provider had to delete some of the backups that were stored on their servers because my site was offline for a year.

    The host provider told me that it is WordPress, wordpress.com gave me the link to ask here.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Moderator t-p

    (@t-p)

    4 years, 1 month ago

    Try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).

    Thread Starter eroktic

    (@eroktic)

    4 years, 1 month ago

    hi, me again.
    We managed to login, but there is another problem.
    my wp is not the same.
    it used to be https://eroktic.com/wp-admin
    now is https://korn01.vector-vision.de/wp-admin/

    why?

    • This reply was modified 4 years, 1 month ago by eroktic.
    • This reply was modified 4 years, 1 month ago by eroktic.
Viewing 2 replies - 1 through 2 (of 2 total)

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