Can’t access wordpress website

  • sg24technology

    (@sg24technology)


    3 years, 4 months ago

    Hello expert

    When I try to access my website, it comes with the error message “Do you want to download ‘file’?” on my smartphone and redirects me to the host’s website on the desktop.

    Please see picture below:

    View post on imgur.com

    I’m using wordpress 6.1.1 and php 8.0

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  • Moderator t-p

    (@t-p)

    3 years, 4 months ago

    Try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).

Viewing 1 replies (of 1 total)

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