Can't access to admin panel

  • Resolved Pedroserrano

    (@pedroserrano)


    11 years, 2 months ago

    Hi I tried to enter to my admin panel, but I have these error.

    Warning: require(/home/fundacioilles/public_html/wp-admin/menu-header.php) [function.require]: failed to open stream: No such file or directory in /home/fundacioilles/public_html/wp-admin/admin-header.php on line 194

    Fatal error: require() [function.require]: Failed opening required ‘/home/fundacioilles/public_html/wp-admin/menu-header.php’ (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in /home/fundacioilles/public_html/wp-admin/admin-header.php on line 194

    I rename the plugin folder, for see if it was from the plugins, but it seems that’s not the problem.

    Someone can help me? thanks

Viewing 7 replies - 1 through 7 (of 7 total)
  • Moderator t-p

    (@t-p)

    11 years, 2 months ago

    What were you doing right before you got this error?

    1. Were you editing any core WP files?

    2. Did you just activate a plugin or a theme?

    Thread Starter Pedroserrano

    (@pedroserrano)

    11 years, 2 months ago

    The last things was, make logo responsive (but in css) and interrupt a backup that I was making via ftp.

    Moderator t-p

    (@t-p)

    11 years, 2 months ago

    Try:
    – deactivating ALL plugins temporarily to see if this resolves the problem (plugin functions can interfere). If this works, re-activate them individually (one-by-one) to find the problematic plugin(s). When you can’t get into your admin dashboard, try deactivating via FTP or SFTP or whatever file management application provided by your hosting provider (cPanel…). Also remember to deactivate any plugins in the mu-plugins folder (If you have created such folder). The easiest way is to rename that folder to mu-plugins-old.
    – If that does not resolve the issue, try switching to the unedited default Twenty Fifteen theme for a moment using the WP dashboard to rule out any theme-specific issue (theme functions can interfere like plugins). When you don’t have access to your admin area, use FTP or SFTP or whatever file management application your host provides. Navigate to /wp-content/themes/ and switch to the default theme by renaming your current theme’s folder by adding “-old” to the end of the folder name. Alternately, you can remove other themes except the default theme. That will force your site to use it.

    Thread Starter Pedroserrano

    (@pedroserrano)

    11 years, 2 months ago

    Hi I did every thing but nothing works. 🙁 the same error.

    Moderator t-p

    (@t-p)

    11 years, 2 months ago

    try MANUAL re-uploading the wp-admin directory. Download a fresh copy of the WordPress .zip file to your computer, unzip it, and use that to copy it.
    – If you haven’t already done, always backup everything (including your database) before doing any actions, just in case something really goes wrong.

    Thread Starter Pedroserrano

    (@pedroserrano)

    11 years, 2 months ago

    Ok I found the fail. The archive menu-header.php was missing. I put it from my backup and can enter to admin panel.

    thank you very much for your help Tara. 🙂

    Moderator t-p

    (@t-p)

    11 years, 2 months ago

    you are welcome 🙂

Viewing 7 replies - 1 through 7 (of 7 total)

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