that doesn’t help- I input the new password and get a blank page… is there someone I can call to get this fixed?? ?
Can I get a phone number for wordpress.org support???!
There is no phone support for wordpress.org.
The forum is staffed by volunteers.
The link posted by WPyogi has different ways to reset your password.
Your password is not here nor is it accessible by anyone except you.
… I am not asking how to reset my password. I am telling you- I did reset it and I did it twice- but since doing so- when I log in- it just takes me to a blank screen. I’m trying to log into my Admin site enephoto.com but when I input the recently reset password- it just goes to a blank white screen. Am I doing something wrong?
check the error log file. You will see that some error is throwing from your site. For that reason you are getting blank page.
wprock- where do I find the error log file??
connect your FTP using FileZilla. Then you will get this file in root or wp-admin folder. Download it, open it using any editor and then check the file.
oh! – thanks- I’ll do that – It’s been so long since I’ve had to deal with wp and my ftp
didn’t have time to look at this the other day- and not sure what I was looking for- I do have a file called: repair.php that is dated the same day I first reset my password… not sure what I should do now- I still can’t access my admin panel- just a white screen….
that file is in wp-admin->maint
