Support » Plugin: Shariff for WordPress » cannot update plugins

  • I cannot update any of my plugins or my theme and there seems an error message in the backend:

    [30-Jul-2018 16:06:48 Europe/Berlin] PHP Fatal error: Uncaught exception
    ‘Zend\Cache\Exception\InvalidArgumentException’ with message ‘Cache directory ‘/tmp’ not readable’
    in
    /kunden/470014_42657/rp-hosting/12641/10/famart.de/wp-content/plugins/shariff-sharing/backend/vendor/zendframework/zend-cache/Zend/Cache/Storage/Adapter/FilesystemOptions.php:138
    Stack trace:
    #0
    /kunden/470014_42657/rp-hosting/12641/10/famart.de/wp-content/plugins/shariff-sharing/backend/src/Backend.php(30):
    Zend\Cache\Storage\Adapter\FilesystemOptions->setCacheDir(‘/tmp’)
    #1
    /kunden/470014_42657/rp-hosting/12641/10/famart.de/wp-content/plugins/shariff-sharing/backend/index.php(41):
    Heise\Shariff\Backend->__construct(Array)
    #2
    /kunden/470014_42657/rp-hosting/12641/10/famart.de/wp-content/plugins/shariff-sharing/backend/index.php(46):
    Application::run()
    #3 {main}
    thrown in
    /kunden/470014_42657/rp-hosting/12641/10/famart.de/wp-content/plugins/shariff-sharing/backend/vendor/zendframework/zend-cache/Zend/Cache/Storage/Adapter/FilesystemOptions.php
    on line 138

    I have de-actived sharif, but this doesn’t make a difference, I still cannot update my plugins.
    Can you tell me what to do?
    thank,s
    Petra

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Hi Petra,
    I don’t know if you solved this issue allready.
    But if not:

    The error message says “Cache directory ‘/tmp’ not readable’”
    It seems you have a tmp folder in your root directory or WordPress directory, which is not fully accessible.
    You should check, if the directory is configured at least with chmod 755 or higher.

    Then you should be able to update your Plugins again.
    Greetings Sascha

Viewing 1 replies (of 1 total)
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