Cannot Update Nor Install Elementor

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  • Plugin Support Rica

    (@ricav)

    2 days, 16 hours ago

    Hi @subwebsites,

    Could you share as your website URL?

    In the meantime, here are a few common troubleshooting steps that usually resolve installation and update issues with Elementor:

    1. Check PHP Version & Limits: Ensure your server is running PHP 7.4 or higher (PHP 8.0+ recommended) and that your PHP memory limit is set to at least 256M. You can increase the memory limit by adding define('WP_MEMORY_LIMIT', '256M'); to your wp-config.php file.
    2. File & Folder Permissions: Verify that your /wp-content/plugins/ directory permissions are set to 755 and file permissions to 644.
    3. Manual Plugin Upload:
    • Download the latest zip file directly from the Elementor Website Builder plugin page.
    • Go to Plugins > Add New > Upload Plugin in your dashboard and choose the downloaded file.
    • Alternatively, extract the .zip file and upload the elementor folder via FTP or your host’s File Manager directly to /wp-content/plugins/.
    1. Plugin Conflict Check: Temporarily deactivate other plugins to see if a third-party plugin or security tool is blocking the installation process.

    If none of these steps work, reply with the specific error code or message and we can help narrow it down!

    Kind regards,

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