I have a similar setup with Cloudfare. Still cannot get a scan to complete.
Plugin Support
WFAdam
(@wfadam)
Hello @nedprojects and thanks for reaching out to us!
What host are you using? I have seen this issue with a few hosts recently.
Just to ensure your Cloudflare Whitelist is set up correctly:
If your site is protected by Cloudflare, you may need to update your Cloudflare settings to allow your site to connect back to itself. You should be able to do this by going to your Cloudflare control panel.
- Login to Cloudflare
- Go to “Firewall”
- Click the “Firewall Rules” tab
- Click “Create a Firewall rule”
- Name the rule under “Rule Name”
- Set the “Field” under “When incoming requests match…” to “IP Address”
- Enter your site’s IP address under “Value”
- At the bottom, under “Then…Choose an action” change “Block” to “Allow”
- Click “Deploy
Once you have added your site to the Cloudflare Whitelist, head back over to your site and attempt another scan.
If this doesn’t resolve the issue, can you send a diagnostic report to wftest @ wordfence . com? You can find the link to do so at the top of the Wordfence Tools > Diagnostics page. Then click on “Send Report by Email”. Please add your forum username where indicated and respond here after you have sent it.
@homefrontfreedom As per forum guidelines below, could you please open your own topic and we would be glad to assist you:
“Unless users have the exact same version of WordPress on the same physical server hosted by the same hosts with the same plugins, theme, and configurations, then the odds are the solution for one user will not be the same for another. For this reason, we recommend people start their own topics.”
Thanks again!
