Can we see the rest of the error message please?
Thread Starter
Wil
(@limecanvas)
Hi @esmi
That’s the full error from the log file. The preceding and following log messages are from something else but here they are anyway.
[Mon Feb 04 23:05:21 2013] [error] [client 41.86.108.228] WordPress database error MySQL server has gone away for query SELECT option_value FROM limecan_options WHERE option_name = ‘disqus_cc_fix’ LIMIT 1 made by require(‘wp-blog-header.php’), require_once(‘wp-includes/template-loader.php’), include(‘/themes/genesis/index.php’), genesis, get_footer, locate_template, load_template, require_once(‘/themes/<<REDACTED>>/footer.php’), wp_footer, do_action(‘wp_footer’), call_user_func_array, dsq_output_footer_comment_js, get_option
[Tue Feb 05 03:15:03 2013] [error] [client 79.170.46.1] PHP Fatal error: Cannot redeclare class Plugin_Upgrader in /home/sites/<<REDACTED>>.com/public_html/wp-admin/includes/class-wp-upgrader.php on line 632
[Tue Feb 05 08:18:39 2013] [error] [client 101.164.9.228] PHP Notice: Undefined variable: description in /home/sites/<<REDACTED>>.com/public_html/wp-content/plugins/social-networks-auto-poster-facebook-twitter-g/NextScripts_SNAP.php on line 796, referer: http://www.<<REDACTED>>.com/wp-admin/plugins.php
Try re-uploading all files & folders – except the wp-content folder – from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones.
Thread Starter
Wil
(@limecanvas)
Thanks @esmi
Would reinstalling 3.5.1 from the UI do the same or does that just overwrite existing files, leaving old files intact?
Re-installing from the UI is never as good as deleting and re-uploading via FTP. As far as I am aware, the former simply over-writes and there is a small chance of file corruption during that process.
Thread Starter
Wil
(@limecanvas)
OK – thanks @esmi
I’ll try the FTP method in my regular update window later on today and will let you know if it makes a difference.