Cannot receive payment on stripe

  • Resolved emailpower

    (@emailpower)


    5 years, 5 months ago

    Hi,

    I’ve configured my stripe account with my woocommerce through this plugin.

    When I proceed on checkout and pay with my credit card the payment succeed but I cannot see the new payment on my Stripe dashboard. (Tested with both test payments and real payments)

    Also, the woocommerce confirmation email is sent without user data and with 0 as total (while it’s not).

    On the order page everything seems fine.

    I’m on
    WordPress 5.5.3
    WooCommerce 4.7.1
    WooCommerce Stripe Gateway 4.5.5

Viewing 1 replies (of 1 total)
  • Thread Starter emailpower

    (@emailpower)

    5 years, 5 months ago

    After some hours of tries I figured out that the problem was Memcached.

    Balically with Memcached enabled the website doesn’t send data to stripe at all (I tried with a wrong credit card number and It still gave me success).

    If it can be useful to someone else, my website is hosted on a siteground hosting and the Memcached is managed through the SG Optimizer plugin.

    Even if it will be nice to use Memcached and Stripe together, I’m marking this solved for now

Viewing 1 replies (of 1 total)

The topic ‘Cannot receive payment on stripe’ is closed to new replies.