Cannot open cookie warning settings page

  • Resolved dfeenstra

    (@dfeenstra)


    7 years, 2 months ago

    Plugin version : 2.1.5
    PHP version : 7.1

    I installed your cookie plugin on my website and everything works great, the only thing that won’t work is the cookie warning settings page. When I try to open the page it becomes blanc and nothing happpens.

    Link : /wp-admin/admin.php?page=cmplz-cookie-warning

    • This topic was modified 7 years, 2 months ago by dfeenstra.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Rogier Lankhorst

    (@rogierlankhorst)

    7 years, 2 months ago

    Hi @dfeenstra,

    A blank page suggests there is a php error.

    Can you add the following to the wp-config.php:

    define('WP_DEBUG', true);
define('WP_DEBUG_DISPLAY', true);
define('WP_DEBUG_LOG',true);

    Then load the page again. Then you should get a debug.log file in the wp-contents folder. If you post that here, or send it to support(at)complianz.io, this may show if there’s a PHP error here.

    Plugin Contributor Rogier Lankhorst

    (@rogierlankhorst)

    7 years, 2 months ago

    I run the plugin on PHP 7.1 as well, so the version should not be a problem. Maybe a memory issue, the log should tell us more.

    Thread Starter dfeenstra

    (@dfeenstra)

    7 years, 2 months ago

    Thanks for the quick answer, It triggered me to searh further. There were no PHP errors but it had everything to do with my ad blocking. I disabled it for my site and voilah, there is the page!

    Thread Starter dfeenstra

    (@dfeenstra)

    7 years, 2 months ago

    So it’s solved

    Plugin Contributor Rogier Lankhorst

    (@rogierlankhorst)

    7 years, 2 months ago

    Great, thanks for the update!

Viewing 5 replies - 1 through 5 (of 5 total)

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