Cannot login to woocommerce.com

  • Resolved Luuk

    (@pdkluuk)


    1 day, 21 hours ago

    Ik kan niet inloggen op woocommerce.com waarin al mijn plugins staan. Ik kan wel gewoon inloggen op wordpress.com. De manier waarop ik het voorheen altijd deed werkt niet goed. Hij blijft vragen om de accounts aan elkaar te koppelen, maar dit is in het verleden allang gedaan. Ik heb alles al geprobeerd wat de chat aangaf, maar daarbij kom ik niet meer verder omdat ik niet in kan loggen. En verder kan ik op geen enkele manier contact krijgen.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support shahzeen(woo-hc)

    (@shahzeenfarooq)

    1 day, 19 hours ago

    Hi @pdkluuk!

    Thanks for reaching out. I understand that you’re able to log in to WordPress.com, but you’re unable to access WooCommerce.com and are being repeatedly asked to link your accounts, even though they were linked previously.

    To help us understand what’s happening, could you please confirm:

    • What exact steps are you currently following to log in to WooCommerce.com?
    • Do you see any error message when the login attempt fails? If so, please share the exact message or a screenshot.
    • Which troubleshooting steps have you already tried through the chat, and which chat or support channel provided those steps?

    In the meantime, please try logging in using the method described in our documentation:

    Log into WooCommerce.com with WordPress.com

    Once you share these details, we can better understand where the login process is getting stuck and guide you accordingly.

    Thanks!

Viewing 1 replies (of 1 total)

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