Cannot link quic.cloud

Resolved safwanhashim3
(@safwanhashim3)

5 months, 3 weeks ago

so I’m from hostinger hosting.. i have tried all the way to link quic.cloud.. even contacting support multiple times today.. so finally their technical team have a look.. and it said need help from litespeed team.. so below i attach their message

——-

Best regards,

Thank you very much for your patience.

Our technicians have performed further troubleshooting based on the official Quic Cloud documentation for WordPress REST API. Regarding the following endpoint:

voltechx.store/?rest_route=/lscwp/ip-check

The error message:
{“code”:”rest_no_route”,”message”:”No route was found matching the URL and request method.”,”data”:{“status”:404}}
indicating that the route is not recognized.

At this point, our technical team recommends that you contact the LiteSpeed Cache plugin support community for more specific assistance. You can open a new thread about this issue here:

https://wordpress.org/support/plugin/litespeed-cache/

Their developers are the most expert to check the integration with Quic Cloud and help resolve this issue.

Viewing 15 replies - 1 through 15 (of 18 total)

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Plugin Support litetim
(@litetim)

5 months, 3 weeks ago

@safwanhashim3 please create a report and share the 8 chars generated.
Report can be created from LSC => Toolbox => Report => Click on “Send to Litespeed”

Thread Starter safwanhashim3
(@safwanhashim3)

5 months, 3 weeks ago

Last Report Number: GHFDVSXY
is this it ?

Plugin Support litetim
(@litetim)

5 months, 3 weeks ago

@safwanhashim3 correct 🙂
Looking into

Plugin Support litetim
(@litetim)

5 months, 3 weeks ago

@safwanhashim3 please complete your server IP in LSC configurations: https://docs.litespeedtech.com/lscache/lscwp/general/#server-ip

Plugin Support litetim
(@litetim)

5 months, 3 weeks ago

I see you have generic theme. Is there custom code added to functions.php?

Thread Starter safwanhashim3
(@safwanhashim3)

5 months, 2 weeks ago

where can i find my server IP ?

I don’t use theme.. I use fully elementor and cartflow only

I did not edit anything on function.php

Plugin Support qtwrk
(@qtwrk)

5 months, 2 weeks ago

you may need to ask your provider what is the IP assigned to your website

if you don’t have functions.php , you can use plugin code snippet https://wordpress.org/plugins/code-snippets/

Thread Starter safwanhashim3
(@safwanhashim3)

5 months, 2 weeks ago

Ok I’ll try

Thread Starter safwanhashim3
(@safwanhashim3)

5 months, 2 weeks ago

IP yang diperuntukkan untuk laman web ini ialah 145.79.28.63

Faterra
(@faterra)

5 months, 2 weeks ago

Hello, I’m Fabiana, also coming from Hostinger.

I am experiencing the same problem as @safwanhashim3. Can you please help me fix it?
I use Astra Theme – free version

Last Report Number: QQBZHFTI

Last Report Date: 10/17/2025 13:45:08

I am receiving the following error messages.

Failed to communicate with QUIC.cloud server: Unknown error: unknown [server] https://wpapi.quic.cloud [service] tool/wp_rest_echoDismiss this notice.

QUIC.cloud’s access to your WP REST API seems to be blocked.

After trying for hours and checking every known error, Hostinger support advised me to contact your support team.

I appreciate all the help you can give me.
Thanks.

Fabiana.

Plugin Support litetim
(@litetim)

5 months, 2 weeks ago

@safwanhashim3 and @faterra
Please go to LSC => Toolbox => Beta Test => paste in the input: https://github.com/litespeedtech/lscache_wp/commit/cd775e866db12c68815e1f78337bf91874235967
And click on Update
Clear cache and test the connection

Faterra
(@faterra)

5 months, 2 weeks ago

Thank you so much, @litetim. The problem is solved, and everything is working perfectly.

Best regards.

Fabiana

Plugin Support litetim
(@litetim)

5 months, 2 weeks ago

@faterra it’s safe to update to 7.6.2 It’s included

Plugin Support litetim
(@litetim)

5 months, 2 weeks ago

@safwanhashim3 please test 7.6.2. Tell me if it works and if it fixes the issue.

Thread Starter safwanhashim3
(@safwanhashim3)

5 months, 2 weeks ago

ok it works… but for CDN i cannot verify DNS, eventhough I already point my CNAME to quic.cloud

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