Cannot input tracking number

  • vanessalyne

    (@vanessalyne)


    3 weeks, 6 days ago

    When I click the download-like icon that should fetch the tracking number, an ali page with my orders opens but it doesn’t fetch the number. I also cannot input it by myself.

Viewing 1 replies (of 1 total)
  • Plugin Author mytrinh

    (@mytrinh)

    3 weeks, 6 days ago

    Hi,

    Thank you for reaching out to us.

    We’ve checked but we’re unable to reproduce the issue on our end.

    It looks like this might be a compatibility issue. Could you please create a new ticket in our Support Forum? We’ll be happy to investigate it for you.

    Best regards.

Viewing 1 replies (of 1 total)

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