@charlyem I think the HTML layout has changed, so I’ll issue an update to the plugin that will address this soon.
Hi.
I have the same issue too. The manual import hasn’t worked for almost a month either. The automatic import hasn’t worked for almost a year. My disappointment with this plugin is growing.
@babufrik You’re always welcome to post here if you feel there’s a problem, particularly if it has continued for some time.
I’m working on a new release of this plugin that will address the HTML Import issue.
There is a automatic retrieval process that collects either relevant or new reviews using the Places API. If you haven’t received any additions to your catalogue for a year – have you had new or relevant reviews written for your business in this time? And have you looked at the Retrieved Data to see if there are reviews in there?
@charlyem or @babufrik, please can you email me a copy of your HTML Import text (as a text attachment) to wordpress dash plugins at designextreme dot com?
I am trying to replicate this error, but what I’m seeing is working as expected. I will need a version that you’re using to replicate and fix this issue.
As soon as that is done, I’ll release an updated version of the plugin.
@charlyem I have fixed the HTML Import in version 4.18.
@babufrik If you still have an issue with retrieving reviews, please create a new post and I will look into this separately.
Hi,
I am trying to import more reviews (more than the 5 default) using the guide you provide on the Advanced tab. The issue is I do not see the same things as in your screenshot. There is not a popup when I am trying to see the reviews of my business and the HTML structure is completely different than the one you describe. There is not a div with class=”lcorif fp-w”.
Any idea why?
@geoman87 If you have an accommodation type business, you’ll see a different layout.
You can still use the HTML Import by selecting the area that encloses the reviews.
If that doesn’t work, you can share your Place ID here.
@designextreme I do have an accomodation business type indeed.
I tried to take the the Outer HTML of the div that includes the Reviews but for me it is not working.
My Place ID is: ChIJIZcJUEPvnBQR5J0xjBWcSJc
@geoman87 It is working for me. I am using the class v85cbc for your reference.
If that doesn’t work, please email me (see above) with your HTML (as a text attachment) and I’ll check this for you.
