Cannot get admin screen after WP update

  • gwsjms

    (@gwsjms)


    11 years, 11 months ago

    Just recently I updated the WP version (old 2.7) using auto update. After a few minutes the admin panel froze.
    Now I find that the site displays correctly http://www.moultonvillage.co.uk but when I attempt to login to admin the status bar reports trying to connect to http://www.moultonvillage.co.uk This remains for several minutes before I get a screen displaying

    Internal Server Error,
    The server encountered an internal error or misconfiguration and was unable to complete your request.
    Please contact the server administrator, webmaster@localhost and inform them of the time the error occurred, and anything you might have done that may have caused the error.
    More information about this error may be available in the server error log.
    Apache/2.2.3 (CentOS) Server at http://www.moultonvillage.co.uk Port 80

    1. Interestingly if I go to the public pages the site displays fine and I see a drop down at top right telling me I am logged in.
    2. I have followed the instructions at http://codex.wordpress.org/Login_Trouble to no avail.
    3. Disabled plugs by renaming plugin folder – no success.
    4. Done a manual WP update via FTP to the latest version following the instructions at http://codex.wordpress.org/Updating_WordPress still no admin screen.
    5. I have tried disabling the theme (ifeaturepro) by renaming its folder in the hope that WP would default to one of the standard themes but that just prevents the site from displaying at all.
    6. The WP database was checked and reported all was well.
    7. I have used several browsers with the same result and someone else with a separate admin logon has also received the same problem.

    Help

Viewing 3 replies - 1 through 3 (of 3 total)
  • esmi

    (@esmi)

    11 years, 11 months ago

    I updated the WP version (old 2.7) using auto update

    That is way too big an update to make in a single step! As you had such an old version of WordPress, you should have carried out a series of smaller manual upgrades. See Upgrading_WordPress_Extended for the full details.

    Do you have a pre-upgrade database backup?.

    Thread Starter gwsjms

    (@gwsjms)

    11 years, 11 months ago

    No old db backup in place. What you say about too big a step may well be right with that great gift of hindsight but we are where we are.

    esmi

    (@esmi)

    11 years, 11 months ago

    I’m sorry but it’s possible that your database has now been irretrievably damaged by the huge update. Try asking your hosts if they have a database backup you can use.

Viewing 3 replies - 1 through 3 (of 3 total)

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