We have checked and confirmed that clicking the link is getting redirected to the product page without any issues. Also, no one has reported this till now.
Could you please check in a different browser or by clearing the browser cache?
Thank you!
Thread Starter
verop
(@verop)
Thank you for the reply.
(still can’t access)
I cleared all cache.
I searched for ‘themehigh’ using Google Chrome, Firefox, and Microsoft Edge. I even clicked on your Google Ad.
The result is the same.
The themehigh website does not appear, and the page that has the product does not appear.
I also click the ‘get pro’ button in my dashboard, and I get the same result.
Can you please provide me with a different link or method to get your pro version?
…or tell me what else I can do to fix the problem.
Maybe you can also try accessing the website as if you are in Egypt, and see if the website appears.
—
I also found the website https://www.flyingloop.com/:
– the home page appears
– but when I click on a product under the main navigation Products ‘tab’ the link redirects to the themehigh website, and again that page does not appear (i.e. ‘This site can’t be reached’).
I do not have a problem accessing other international websites. You can send me a link to a website and I will tell you if it works on my side.
Waiting for your reply, and a way to access your pro version.
Thank you
Could you please try accessing the link after connecting the device to a different network?
Also, please try to access the link on other devices as well.
As a follow-up, while checking, we can see that we still have visitors from Egypt on our website. So we believe that country is not a concern in this case.
To check further, could you please drop an email to support@themehigh.com. So that our technical team will be able to help you.
Thank you!
Thread Starter
verop
(@verop)
I fixed the issue.
I am now using your plugin (pro/premium version)
I am testing it. Up to now it’s Gold!
And your support is great 🙂
