Support » Fixing WordPress » Cannot edit Sidebar

  • My blog — — (which is a 1&1 blog, namely, it is hosted and the blog software is provided by 1&1 web site hosting service) has a sidebar on the left with links to other pages, a calendar, external links, category list. etc. I created and edited this sidebar. it’s been a while since I needed to update it. Now I discovered that I cannot edit it.

    So I searched the various settings of Site Admin to check if anything has changed. Under Presentations / Widgets I found the following message:

    “are seeing this message because the theme you are currently using isn’t widget-aware, meaning that it has no sidebars that you are able to change. For information on making your theme widget-aware, please follow these instructions.”

    But I do have and can see the sidebar.

    I am using the Terra theme that is provided by the WordPress software.

    From the instructions the text refers — — it seems that the HTML code has to be edited.

    The problem is that even if I wanted to edit the HTML code of the sidebar, I have no way of accessing it.

    So what is the problem and how do I fix it?

    Note that since the software for this blog is provided automatically by 1&1, I have no way of upgrading it to the latest version.

    Thank you,


Viewing 3 replies - 1 through 3 (of 3 total)
  • Are you saying you do not have access to your ftp? And you do not have access to your presentation panel?

    With respect to the “presentation panel”, if you refer to the Presentation page in the site Admin, which has the sub-pages (1) Themes, (2) Widgets and (3) Header Image and Color, then I have access to it. I think that is where I was able in the past to edit the sidebar and now I can’t. If “presentation panel” refer to something else, then I don’t know what you mean.

    As far as FTP, as far as I know the answer is no — 1&1, the hosting service does not expose to me and does not give me access to the directory where it stores the blog files.

    If you used their blog thingy… you are doomed.
    That’s their own screwed-up “version” of WP, and you will never have access to your database either; e.g. for a backup or moving.

    I am sorry to bring the bad news but nobody should ever use that “blog” that they offer.

Viewing 3 replies - 1 through 3 (of 3 total)
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